We look forward to assisting you with personalizing your new home and hope to make the process as fun and easy as possible. Here are a few of the most commonly asked questions of the design and selection phase of buying a new home.

How much time should I allow for my Design Appointments?

Please allow 3 hours for your design center appointment. You can expect a minimum of one appointment.

Is it OK if I bring my children to my Design Appointments?

Past experience has shown that the design appointments are most beneficial when buyers are able to focus all their attention on the information being presented. Therefore, it will be helpful if children do not attend the appointments.

What selections will I will be asked to make during my Design Appointments?

Townhome buyers will select the following items, depending on the stage of construction of your home (cabinet style/finish and accessories, kitchen and bath countertops, kitchen and bath faucets and sinks, appliance and cooking options, kitchen backsplash, flooring – hardwood, tile, carpet – fireplace surround and mantles if offered, blinds and shutters). In addition to the above list of selections, single family buyers will also choose exterior brick and mortar colors, exterior paint colors and front doors. Again, selection availability and available options vary depending on stage of home and community.

Should I plan to make payment during my Design Appointments?

When you finalize your selections, we require you to make a payment equaling 25% of the total upgraded options selected for your home. 100% payment is required for non-traditional options. Deposits are required on allowance items as well. We gladly accept Visa, MasterCard, American Express, or your personal check.

What if I want to change something after I have completed my selections?

Please make your selections carefully. Once you have completed your selections and the selection sheet is signed, changes will only be permitted with your builder’s consent. In addition, there is a $250 fee for each change that you make.

Are there any things I can do in advance to make the selections process easier?

When selecting interior finishes, it is helpful to have with you any items from your existing home that you wish to match. You may also want to walk several of Traton’s completed homes and decide which finishes appeal to you. Pay close attention to color combinations and materials. For example, do you like dark cabinets with light countertops and dark floors or just the opposite? In addition, home decorating magazines can help you decide what look you’re trying to achieve in your new home. Please bring any magazines, photos or other items with you as they will help us understand your vision.